Who this policy covers
This policy applies to vorohq.com, operated by Voro Ventures Private Limited (“Voro”, “we”, “us”). It covers this corporate website and enquiries made through it. Separate brand websites, third-party platforms, and individual service engagements may have additional notices. Our registered address is 4550, CharChawri Bazar, Charkhewalan, Delhi-110006, India.
Information we receive
When you contact us, we may receive your name, email address, organisation, chosen brand or enquiry category, the contents of your message, and related correspondence. Our hosting and email providers may process technical information such as IP address, request time, browser information, and delivery records to operate and secure their services. Please do not send sensitive personal information or confidential documents unless requested through an appropriate channel.
How we use it
We use enquiry information to understand and respond to your request, route it to the relevant team, maintain necessary business correspondence, prevent abuse, and meet applicable legal obligations. Where an enquiry becomes a service engagement, information may also be used to prepare proposals and administer that engagement. Submitting an enquiry does not subscribe you to marketing. Any separate marketing use requires its own lawful basis and, where required, consent.
Who may receive it
Information is shared with the relevant Voro team and service providers supporting hosting, email, security, or professional administration, to the extent needed for those purposes. If your request requires referral to a separate business or third party, we will explain that referral and seek permission where required. We do not sell enquiry information. Information may be disclosed where legally required or necessary to establish, exercise, or defend lawful rights.
Cookies, storage, and external links
This website does not use advertising cookies, third-party analytics, embedded maps, or social tracking pixels. Its navigation and enquiry form do not require browser cookies or local storage. Server infrastructure may use necessary technical measures to protect and deliver the site. External map links open Google Maps only when you choose to follow them; that service applies its own privacy terms. Front-end libraries are served from this website’s own assets.
Retention and security
We keep enquiry information for as long as reasonably needed to respond, manage the relationship, and meet applicable record-keeping or dispute requirements. We review information for deletion when it is no longer needed, subject to lawful retention obligations. We use reasonable organisational and technical safeguards. No internet transmission or email service can be guaranteed completely secure. Providers may process data in India or other locations, subject to applicable safeguards and law.
Your choices and requests
You may ask us to explain, provide access to, correct, or erase information you have supplied, withdraw consent for consent-based processing, or raise a concern by emailing grievance@vorohq.com. We will consider requests under the law applicable at the relevant time and may reasonably verify identity. Withdrawal does not affect earlier lawful processing or information we must retain. We aim to acknowledge privacy requests within 3 business days and address them within 30 days, or any shorter legally required period. These are service targets, not restrictions on statutory rights.
Children’s information
This corporate website is intended for adults making business enquiries. We do not knowingly solicit personal information from children through this site. A parent or guardian who believes a child has shared information with us may contact grievance@vorohq.com to request review and deletion where appropriate.
Updates and contact
We may update this policy when our practices or applicable requirements change. The revision date on this page identifies the current version. Material changes affecting existing processing will be communicated where required. For privacy questions, email grievance@vorohq.com; for legal correspondence, email legal@vorohq.com. Nothing in this policy limits a right or remedy available under applicable law.
We are here to help.
For questions about this policy, contact the relevant team through our contact page.
Contact Voro